Upper Canada Fuel & Burner.

24 Hour Emergency Service - All Types of Burners - Oil - Gas - Propane.
Phone - 1-705-742-8815 or Toll Free 1-800-461-6412

Testimonials


I have dealt with all levels of this company, which include the president/owner, for my heating and air conditioning needs for over 10 years and have been genuinely satisfied with all levels of service. This includes purchase of new furnace and A/C, yearly service and emergency service. Friendly, helpful, prompt and excellent work always make for a good company. Keep doing the same with a customer first approach.

- Andy S.


Dear Diane:

I wanted to take this opportunity to share how very pleased I am that I chose Wayne Lucas Burner Service Ltd. as our dealer for the installation of our new electric furnace/heat pump.

When it was time to find a replacement furnace for our defunct Armstrong, I did call Home Depot (their deferred payment plan an incentive). They informed me that they are aligned with your company. I then called your company.

Spencer Maclean was a pleasure to deal with. He was very efficient, informative and has excellent communication skills. It was a pleasure meeting Ryan Hanske when he came out with Spencer (on the second visit) to take the measurements.

It was an excellent experience dealing with such qualified techs as Ryan Hanske and Derek Huggins. Their work ethic is a 10 out of 10. They were so diligent in everything they did. It truly left me with a sense of confidence that the next 20 years of a new annual maintenance relationship will be with a very trustworthy company.

I have a high regard for all 3 gentlemen. I wish them and your company all the best in the very important service that you provide. Thank you, thank you!!!

Sincerely,

Sue Kolasser

(A very satisfied customer).


I would like to personally thank Wayne Lucas Burner Service for repairing our furnace. Specifically, I would like to thank:

  1. Cliff and his fellow technicians for their concern and perseverance ins staying with this problem until a solution was found.
  2. Bill Pryhoda from National Energy for traveling to Peterborough, showing genuine concern, and for his assistance in solving this problem.
  3. The office staff of Carol and Diane for courteously enduring my numerous phone calls and visits.

I was also very impressed by the scheduling and punctuality of all service calls. I would highly recommend your company for its excellent service.

Sincerely,
Grant Nicholls


I am not an easy person to please and only send praise when it's really deserved. I have very high standards.

Well your company certainly deserve the highest praise that I can offer. When we decided to have air conditioning installed in our house I asked for a number of quotes.

Your representative Jeff was great and offered the best price. He followed up perfectly.

When I called your office Carol always answered the call within a couple of rings with a most pleasing voice and was always efficient and ready to help.

I was really impressed when the day came to have the unit installed.

I was told that the installers would arrive between 8:30 and 9:00.

And guess what! At 8:59 Jason and Derek showed up. I have never had such pleasant and respectful installers in our house. They laid out floor covering and were very carefully not to make a mess. They worked relentlessly and would not even stop for a coffee. When the job was done they put everything back as they found it. They took the time to explain everything in a language that I could understand.

I was so impressed with the service and how well the air conditioner work that I called in and ordered an air cleaner,
Again the same excellent and exemplary service.

Please pass my thanks to all involved in making me a happy customer. In fact, I am so pleased with the service I received that I have recommended your company to several of my friends.

Dr. Joseph Mior


Hello Mr. Perrin,
I have had the pleasure of dealing with your salesman Steve Moroz over the last couple of months.

I purchased a home with an old oil tank and I was unaware that I needed a new one for insurance purposes. Steve was extremely helpful at helping us purchase the tank and correspond with the insurance company to expedite our coverage. Most of the correspondence was done after regular business hours.

The speed at which Steve took care of our needs continued this week when we needed to get a TSSA for oil delivery. Once again, Steve was on top of it for us and it was done today even though I emailed him yesterday (Sunday).

You should be proud to have such a professional and caring employee.

All the best,
Christine